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HP Recommended
HP LaserJet M110we Printer

Printer is not printing since months, still in guarantee. 

Got the newest firmware, software etc

 

Fehlercode: UA_200_OWSVD00001

1 REPLY 1
HP Recommended

Hi @dom851 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

It sounds like your HP110We printer has been out of commission for quite some time despite still being under warranty. 

 

The error code UA_200_OWSVD00001 indicates an issue, but it's not a standard error message and might require deeper investigation or specific guidance from HP. 

 

Here's what you can do:

Troubleshooting Steps:

 

Power Cycle the Printer:

Turn off the printer completely and unplug it from the power source.

Wait for a few minutes before plugging it back in and powering it on. This often resets minor errors.

 

Check for Updates:

HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes. Update the firmware regularly to get the most out of your printer.

Click on the link below for instructions on how to update the firmware of your printer.

https://support.hp.com/in-en/document/ish_1776648-1643972-16

 

Reconnect to Wi-Fi:

If your printer uses Wi-Fi and hasn't been connected for months, there could be connectivity issues. Reconfigure the wireless connection through the printer's setup menu.

 

Inspect Cartridges and Paper:

Check the ink/toner cartridges to ensure they’re installed correctly and have sufficient ink. Confirm there’s no paper jam or incorrect paper loading.

 

Run Printer Diagnostics:

Most HP printers have a built-in diagnostic tool accessible from the control panel or HP Smart app. Running a diagnostic can pinpoint the problem.

 

 

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee

If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
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