I have a Brother laser printer and have struggled with this “won’t print, job stuck in queue, won’t delete” issue. I tried one recommendation to stop the print spooler/clear stuck job/restart spooler process to no avail and was about to try other methods when I was alerted that a Windows update needed to be applied. After applying the update, the print queue problem was solved. Never did perform any of the other processes. I’m a bit embarrassed I hadn’t checked that first (actually thought it was happening automatically) and it may not work for others but thought I’d share fwiw.
The Microsoft support page for this release lists a number of KB articles. However I believe my recent update (yesterday) may have included more than a patch because it took about 30 minutes (mentioned in a ZDNet article about the October/May update). I don’t use this computer very often and it seems I may have been a few updates behind.
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