• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-15-2024 11:04 AM

HP Recommended
Operating System: macOS 12.0 Monterey

Id like to put my hp m28w printer to factory settings, like its new. Because Ive changed my internet provider and now its new password. Please, send me instructions how to solve the problem.

Category:
2 REPLIES 2

‎08-16-2024 05:42 PM

HP Recommended

Hi @markopigac 

 

1. Please reset wifi settings using steps from the next video:

>> https://www.youtube.com/watch?v=Wu0cQgvVQ0I&ab_channel=TechnologyTips

 

 

2.  Then go to System Preferences > Printers then Add the printer.

>> https://www.youtube.com/watch?v=QLNJAgwXV30&ab_channel=DustyPorter

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

_dodecaedroh.gif

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

How To Add A Printer On Mac /// Wireless and Wired
How To Add A Printer On Mac /// Wireless and Wired
youtube.com/watch?v=QLNJAgwXV30&ab_channel=Dust...
In this tutorial, I will show you how to add a printer on a Mac and how to connect a network printer (wireless) and a wired printer device. Learn how to add a printer to your iPhone in this video: https://bit.ly/4eu6MaK MY SECRET WEAPON AND BEST TOOL TO GROW A YOUTUBE CHANNEL FAST Download ...
Was this reply helpful? Yes No

‎08-22-2024 01:42 AM

HP Recommended

Thanks, but my printer is not on the network connected anymore. So I want to reset my printer to factory settings, then I want to connect to network. 


I need that kind of instructions 🙂 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->