Printer malfunction

[Carrena]

Hi! My printer stopped connecting/working and I went through several resets of my printer, router, and computer -- and now all seems to be working except the printer won't fully set up without the set up cartridges, and when I type in the printer PIN listed on the printer... it says it's an invalid code. I no longer have the set up cartridges, and my color ink cartridge is really low -- but I only need to print in B&W so I'm unclear why that error is preventing me from printing. Thanks in advance for any/all guidance! 

[Echo_Lake]

@Carrena

Welcome to the HP Support Community!  

Don't worry as I'll be glad to help,

I understand you do not have the setup ink cartridges. We will have to perform a reset on the printer to resolve this issue.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon in the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Have a great day!