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‎12-08-2023 02:50 AM

HP Recommended

My HP Tango printer asked to be optimised when I sent a job via mobile. I pressed OK and nothing happens. I send jobs to print and app seem to be working but printer does nothing, not sound. There is no error light. 

7 people had the same question
1 REPLY 1

‎12-13-2023 08:16 AM

HP Recommended

Hey I had the same issue this morning and I just found this post: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Printer-needs-to-optimize-to-print-but-...

 

I only had to follow these steps then sent my print again from mobile (copied what I did from the post above)

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Wait for 2-3 minutes
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle
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