Printer not Printing the letter B

[Patty1727]

My printer is not printing the letter B in some fonts, rather, it leaves a blank space where the B should have been.  I have an HP ENVY 4520 all-in-one printer.  I am not sure where to go from here?  My OS is Windows 10 Home.

[Dragon-Fur · Accepted solution]

@Patty1727 

Welcome to the HP User Community.

It sounds like a translation problem - or a missing or unsupported font / font type.

Use only true-type font sets in your documents.

Word?  Consider:  Set to embed the fonts into the document.

Depending on situation, this might help resolve the issue(s).

References How to Embed Fonts in a Microsoft Word Document

What else?

Consider exporting the document to PDF.

Verify that the "B" is still present in the document,

Print that PDF document as an image (no translation necessary).

PDF - Print as Image

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

• HINT:  Watch out for and UNCHECK unwanted extra software
• Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.

If the file will not print due to unusual content (odd fonts, color schemes, tables, other oddities), print the file as an Image.  Image printing does not require the printer software to translate file content.

1. Open the offending document in Adobe Reader DC

1. Click Print icon > Set other options on the menu > Click Advanced button

1. Set the printer select the colors (Optional)
2. Select Print the PDF file as an image

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

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HP ENVY 4520 All-in-One Printer series

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