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‎10-03-2019 03:14 PM

HP Recommended
Product: HP Officejet 5255
Operating System: macOS 10.14 Mojave

When I print a document from Word on my MacBook, the bottom of the page is cut off even though in the print preview it is there.  How do I fix this?

2 people had the same question
1 REPLY 1

‎10-06-2019 01:52 PM

HP Recommended

@PRDMMY3, Welcome to the HP Support Community!

 

This seems like an application-specific issue. Try updating Word or re-installing it and then try printing.

 

Also, Update the printer firmware

Click here to download and install the latest firmware from your MAC.

Click here to know different methods of updating printer firmware.

 

Check for any software updates on MAC

Click here to know how.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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