Printer not printing on the full page

[LauraR21]

Hi,

I have a problem with my new printer. Regardless of document type my printer is leaving a one inch space on the bottom of the paper. Any ideas how I can resolve this. The printer is a replacement - like for like and i had no issues with my old printer. It is as if the printer thinks my paper is smaller than A4.

Regards, Laura

[Dragon-Fur]

@LauraR21 

If the issue is showing up in Word documents,

Check the Scaling setting and adjust.

Trouble with labels and possibly with other documents that include mixed content types:

Document Scale

There is a setting in Word that will "scale" a document for Letter / A4 paper.

If you are having alignment issues with your document (for example, labels), UNCHECK this setting.

When printing directly from within Word

Setup:

Word > File > Options > Advanced

In Section Print (about 2/3 of the way down)

UNCHECK "Scale content for A4 or 8.5 x 11" paper sizes

Click OK to save changes

References / Resources

Product Specifications for the HP ENVY Photo 6220 All-in-One Printer (K7G20D)

and

Print Margin Bottom (A4)	3 mm
Print Margin Left (A4)	3 mm
Print Margin Right (A4)	3 mm
Print Margin Top (A4)	3 mm

Borderless Printing

Yes (up to 8.5 x 11 in, 216 x 297 mm)

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