Printer not printing properly; very large font output doesn't fit on page

[DK4x2]

I bought a new computer (Windows 10), re-downloaded files from HP site for older printer (Officejet Pro 8600), but printing output is now bad. I've tried messing with settings to no avail. It will print fine from a Word doc, but not from a PDF or online receipts. It comes out very giant print so doesn't fit on one sheet. I need someone to take me through the proper settings to make sure I have done it all correctly. Thank you for your help!

[Dragon-Fur · Accepted solution]

@DK4x2 

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If you have not done so,

Download-save-install the full driver software for the printer

HP Officejet Pro 8600 Plus/Premium e-All-in-One Printer series - N911a-n Full Feature Software and D... 

After the software is installed, Restart the computer and log in.

Next

Printing a PDF file stored on your computer...

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

Basics

Open the file in Adobe Reader DC (Foxit works similar to "DC")

Click the Print icon to open the main print menu

Adjust the options in the main print menu

Click Properties > Set paper type / Size and - if applicable - Tray (Source)

Click OK to save the change and leave the Properties menu

Verify / Adjust the Page Sizing & Handling as Actual, Fit, or appropriate

When ready. Click Print

Example

Manage Print Output with Print Preview_PDF_1G

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Basics

Print in Browser

Before you print, check the Page Setup > Scale to make sure the size is correct.

For example, start with 100% and adjust as necessary.

Never use "zero" scale else your print will shrink down to the point where you cannot read it...

How-Document - Printing - Changing Font Sizes

HP Printers - Changing Font Size in Printed Documents or Web Pages

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Officejet Pro 8600 e-All-in-One Printer series - N911 

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[DK4x2]

This is for Dragon-Fur.

Oh my goodness! Thank you!! You were SO thorough with your helpful suggestions! I skimmed through everything you wrote and saw that I'd already done almost everything you recommended. Except I hadn't yet updated my Adobe Reader. I opened the window and was about to do that, but I decided to double check again by printing out some problematic pages... Of course, now it was fine!

The only difference that I did that seems to have resolved my issues is that on the Print options, at the very bottom, it says "Print using the system dialogue..." Clicking that open the same dialogue box I've used for years. I didn't change anything there, but when I printed from that dialogue box, it printed normal! I printed three different documents and they are all normal! I don't understand; I'm not a techie, but I'm thankful I can print normal again.

I am very grateful for your thorough response. I will save your email for future reference. Thank you again for your kind help.

DK4X2

[Dragon-Fur]

@DK4x2 

You are welcome.

Stay Safe.

Happy Printing.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"