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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer not rendering ?

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06-03-2025 03:24 PM
Hi @EradiBehaviour,
Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share the model name of your device?
We're looking forward to helping you get back up and running!
Best regards,
Kuroi_Kenshi
I am an HP Employee
06-06-2025 11:32 AM
@EradiBehaviour, I see you were interacting with @Kuroi_Kenshi however, he's away for now and I'd love to help you out!
Thanks for sharing your printer model! I totally get how frustrating it is when your HP Smart Tank 5100 just won’t render your print jobs, especially after trying all the usual steps.
Let’s try this:
First, power off the printer and unplug it for a full minute to clear any temporary glitches.
Next, double-check your print queue on your PC—sometimes a stuck job can block everything else. Clear the queue completely.
Also, make sure your printer’s firmware is up to date via the HP Smart app or website—it can fix bugs causing rendering errors.
If you’re printing over Wi-Fi, try connecting the printer directly via USB to see if that smooths things out.
Give these a shot and let me know how it feels—like the printer waking up from a nap! I’m here to help you get those pages flowing again.
Hope this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee