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‎02-06-2025 10:01 AM

HP Recommended
Product: HP Color LaserJet Enterprise MFP 5800dn Printer
Operating System: Microsoft Windows Server 2016

I recently upgraded the print drivers on our server from the UPD v3 drivers to the SUPD v4 drivers. For our new HP LaserJet MFP 5800, I installed the HP Smart Universal Print Driver. However, with this driver, we are unable to print in color. There is no option in the settings tab for "Device Type," and basic settings only shows what is shown below. 

Screenshot 2025-02-06 at 10.53.07 AM.png

Screenshot 2025-02-06 at 10.57.43 AM.png

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