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My printer will only print things in a 5x7 format please help

1 ACCEPTED SOLUTION

Accepted Solutions
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@Eded8686 

 

Welcome to the HP User Community.

 


@Eded8686 wrote:

My printer will only print things in a 5x7 format please help


 

That doesn't seem right... Printers support adjusting the paper size / type.

 

HP Smart Mobile applications do require that you set / adjust the paper type and size before you open the content to be printed / shared / saved.

 

Example - Check / Adjust / Retain Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_11Retain_Printing_Preferences_11

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

Product Home

Enter the type and name of your HP printer / device

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Eded8686 

 

Welcome to the HP User Community.

 


@Eded8686 wrote:

My printer will only print things in a 5x7 format please help


 

That doesn't seem right... Printers support adjusting the paper size / type.

 

HP Smart Mobile applications do require that you set / adjust the paper type and size before you open the content to be printed / shared / saved.

 

Example - Check / Adjust / Retain Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_11Retain_Printing_Preferences_11

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

Product Home

Enter the type and name of your HP printer / device

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.