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Printer only prints 2-->2 sides.

HP Recommended
Hp OfficeJet Pro 9025
macOS 10.14 Mojave

Hi,  I am in a time-sensitive situation and HP is shut down!  My printer will only print 2-->2 sides, regardless of the setting.  I have turned it off and back on but same problem.  Anyone know a quick fix?  Thanks.

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HP Support Agent
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Hi @picklelilly214

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

Follow the instructions below to turn of duplex printing.

 

When you set up a duplex printing job, the settings might carry over to the next print job. Additionally, some HP printers come with duplex printing set as the default. To change back to one-sided printing, turn off the duplex setting in the print window.

 

To preserve duplex or one-sided settings for future print jobs, complete the print job with the desired settings, click the Presets menu, select Save Current Settings as Preset, and then give the preset a name such as One-Sided Documents.

Save a new Preset print job

 

 Refer to How to Print on Both Sides of the Paper (Duplex) (Mac) and check the FAQ's as well.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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