Printer only prints first page

[Mavee2]

I just got this printer it was a bear to set up. No help from Hp . I need to print a chapter . I can only get it to print one page.

[Kuroi_Kenshi]

Hi @Mavee2,

Welcome to the HP Support Community! 

Thanks for reaching out about your query!

We're thrilled to have the opportunity to assist you and provide a solution.

I hear that your printer is not printing the entire document, instead it just print's a single page.

Try these steps to fix the issue:

1. Check Print Settings

• Open the Print dialog box (Ctrl + P in most apps).
• Look for Page Range and ensure it is set to "All Pages" instead of "Current Page" or "Selection".
• If using Google Chrome or Microsoft Edge, make sure "Print all pages" is selected.

2. Enable Continuous Printing

• Open Control Panel > Devices and Printers.
• Right-click on HP DeskJet 4255e and select Printing Preferences.
• Go to the Advanced tab and check for any options related to Page Scaling or Spooling.
• Set Print Directly to Printer instead of "Start Printing Immediately."

3. Try Printing as a PDF

• If printing from Word or another document app, save the file as a PDF first.
• Open the PDF in Adobe Acrobat Reader and try printing from there.
• Select "Print as Image" in the Advanced Print Settings if available.

 

[Kuroi_Kenshi]

4. Update or Reinstall Printer Drivers

• Go to Control Panel > Devices and Printers.
• Right-click the HP printer and select Remove Device.
• Download the latest drivers from the HP support page.
• Install the drivers and restart your computer.

5. Check for Firmware Updates

• Open the HP Smart app on your PC.
• Click on Printer Settings > Printer Update and check for updates.

6. Try Using a Different Program

• If printing from Microsoft Word, try opening the document in Google Docs or Notepad and print from there.

7. Hard Reset the Printer

• Unplug the printer from power.
• Wait 2 minutes, then plug it back in.
• Try printing again.

If the issue persists, let me know and I’ll help further! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,