• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-24-2022 10:12 AM - edited ‎01-24-2022 10:15 AM

HP Recommended
Product: HP OfficeJet Pro 6975 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

A few days ago my printer suddenly started printing on only 1/4 of the paper, even after I confirmed the selected paper size as Letter. Changing Scale settings had no effect either. No matter what setting I change, it only prints on the top left 1/4 of the paper. On 2-page printouts, it will print on the top left 1/4 of 2 sheets of paper.

 

My printer is an OfficeJet Pro 6975 and my OS is Windows 10 64-bit.

 

EDIT FOR CLARIFICATION: It doesn't print just the top-left 1/4 of each page of the printout. It shrinks the whole printout to fit on the top-left 1/4 of each sheet of paper printed on.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-25-2022 08:08 AM

HP Recommended

Turns out it was a problem with Firefox. I cleared all modified print settings in Firefox and it's printing correctly now.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-25-2022 08:08 AM

HP Recommended

Turns out it was a problem with Firefox. I cleared all modified print settings in Firefox and it's printing correctly now.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.