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My printer is pulling the paper through to begin with but then won’t continue to feed it through to print any documents. It is trying to print but the paper is not feeding and it then faults. I’ve tried cleaning the rollers (which do seem to be working) but not sure what else to try. The paper is in correctly, the paper settings are correct. I’ve tried resetting. Still nothing. I’ve tried assisting the paper through too. All of the troubleshooting methods seem to be failing me. 

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