Printer properties menu recently changed and ive lost many of the settings

[yannis3]

Recently my printer properties changed from the normal window to a much simpler one, I havent done anything special recently and Ive already uninstalled and reinstalled a few times to no avail. I have attached a screenshot of the new window

[Repairatrooper]

Which driver shows as installed when you go to controlpanel>devices and printers and the  right click on the icon for your printer and select printer properties and then click on the advanced.  Disappearing features is a common  issue when Windows replaces your HP supplies one with a Microsoft driver.

[yannis4]

Yes, it seems its using the windows default driver

[ShlomiL]

Hi,

Please return to Devices and Printers, right-click the printer and select the Printer Properties option (from your screenshot you incorrectly selected the Properties option.

Open the Advanced tab and click the New Driver button, then click Next and select your printer from the list, select your printer name and select the 2nd option to replace the existing driver, then complete the wizard and check for any change.

Please let me know if that helps,

Shlomi

[yannis4]

Which of these should I select? Manufacturer doesnt work, when I click it nothing happens

[ShlomiL]

Please click the Windows Update button and allow it some time till the list re-appears, it may take over 10 minutes..

Once the list re-appears select HP and then select the HP Smart Tank Plus 570 PCL-3 driver and check for any difference.

[yannis4]

That fixed it, thank you so much!