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08-08-2025 08:23 PM - edited 08-08-2025 08:24 PM
I've installed the HP Smart App and wanted to register the product ENVY Inspire 7200e AiO - P/N: 1W2Y9A but the setup coudn't finish because it says the printer has been registered under another account.
Error code: UA_400_EB000U0422
08-11-2025 07:55 AM
Hi @Boreale,
Welcome to HP Support Community!
Thank you for reaching out regarding your printer.
We understand how important it is to have your device functioning properly, and we're here to assist you.
To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.
You can locate the nearest HP service center using our Service Center Locator:
If you need further assistance or have any questions, please don't hesitate to contact us.
Best Regards,
Kuroi_Kenshi
I am an HP Employee