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HP ENVY 5660 e-All-in-One Printer

I've had my HP Officejet 5660 All-in-one printer/scanner since 2016 I believe. Loved it, got me through printing study materials. This morning, my picture frame fell and hit the top of the printer. I opened it and the glass is just cracked and broken. Can see pieces of glass under the scanner glass. 

 

Would this be fixable (like replacing the glass)? My warranty also expired Aug2023. I don't think printing issue is affected. Idk if there are tiny glass pieces under the area where the ink slides. What could be the plan of action for this? If the printing capability is ok, then I don't need to find a replacement for our printer. I barely use the scanner part anyways. 

 

I look forward to the community's feedback and insight on this. Thank you in advance

1 REPLY 1
HP Recommended

Hi @NicholeG21,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Printer scanner glass broken. Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

HP Support


A_Gayathri
HP Support Community Administrator.
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