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Locked

‎11-10-2020 11:29 AM

HP Recommended
Product: HP Envy Pro

I am not able to go further than alignment page for set up. A red X remains on the info panel

 

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1 REPLY 1

‎11-24-2020 07:09 AM

HP Recommended

@Dpugh

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

To assist you better please provide me with the complete printer model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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