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‎05-16-2025 07:02 PM

HP Recommended

My printer is brand new and when it stays idle for a bit, it will turn itself off, which is fine BUT I can’t get it to turn back on unless I unplug it and plug it back in. How can I fix this?

1 REPLY 1

‎05-18-2025 11:55 AM

HP Recommended

@JDW18, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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