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‎03-02-2020 05:28 PM

HP Recommended
Product: Envy 7855
Operating System: Microsoft Windows 8.1 (64-bit)

How do I get a software disk sent to me for my printer? I don’t have WiFi at home. I tired the virtual assistant but it was of no help. 

1 person had the same question
4 REPLIES 4

‎03-02-2020 09:49 PM

HP Recommended

@Hazeleyes_96 

 

HP does not send CD with printers any more. Can you access to internet ? Please download software from the following link and save to your USB Flash drive

 

            https://support.hp.com/ca-en/drivers/selfservice/hp-envy-photo-7800-all-in-one-printer-series/907315...

 

Regards.

BH
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‎03-03-2020 10:53 AM

HP Recommended

I only have access to the internet on my phone. The literature that came with my printer said I could request a disk from the company. How do I do that? 

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‎03-03-2020 10:55 AM

HP Recommended

‎03-03-2020 10:53 AM

I only have access to the internet on my phone. The literature that came with my printer said I could request a disk from the company. How do I do that? 

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‎03-03-2020 11:42 AM

HP Recommended

Hi,

CDs are no longer available these days and cannot be requested.

 

Either temporarily connect your computer to the internet and download the software, or download it from another computer and transfer the installation via a USB stick;

https://ftp.hp.com/pub/softlib/software13/printers/EN7800/EN7800_Full_WebPack_44.4.2678.exe

Shlomi



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