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‎10-01-2017 12:46 PM

HP Recommended
Product: HP PSC2355
Operating System: Microsoft Windows 7 (32-bit)

   The software only loads approx. 10% of data on to the selected folder/ file then repeatedly fails.  Error message states 'The system cannot find the file selected'.  Virus program deselected beforehand as requested by the wizard.  Printer is not supported by HP as it's 12 years old, but is brand new old stock.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-02-2017 11:17 AM

HP Recommended

Hi,

The original CD do not support Windows 7, a Windows Update basic solution is available for the operating system...

 

Follow the steps below to install and use the printer on Windows 7:

https://support.hp.com/us-en/document/c01796879

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎10-02-2017 11:17 AM

HP Recommended

Hi,

The original CD do not support Windows 7, a Windows Update basic solution is available for the operating system...

 

Follow the steps below to install and use the printer on Windows 7:

https://support.hp.com/us-en/document/c01796879

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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