Printer stopped working after installing new version of Windows 10

[DFORESMAN]

HP F4480 All in One, Windows 10, 64 bit.  Installed a new version of Windows 10 Pro.  Uninstalled HP drivers and downloaded and installed new driver.  Computer cannot communicate with printer. Copy function works fine.  HP site says my serial number is not valid, but I've tried 5 times and know my serial number is correct.  No way to contact anybody by phone at HP.

[Dragon-Fur]

@DFORESMAN 

Welcome to the HP User Community.

The product is years out of warranty - HP Technical Support cannot help you.

The printer is no longer listed in the database of supported products.

Old driver is Gone

We see occasional questions about older printers for which the software installation packages cannot be found for current or past versions of Windows.

The software for this printer is no longer listed as available from HP.

When available, install the Windows print drivers.

Reference HP Printers - Installing and Using the Windows Built-in Print Driver

Note:  Windows Print Drivers – when available – provide basic print function.

What happened?

HP has removed the printer old printer software for this and other similarly aged printers.

HP removes software due to support or security reasons.

NOTES

The Doctor program does not generally understand that missing software is not available. 

Instead of just exiting and saying, "Nope, not there", the doctor software might hang or spin.

============

What next?

Unless you saved a copy of the download for the software, you will have to look for it elsewhere.

For example,

• Someone (here or elsewhere) might have a private archive of the software installation package they will share.
• You might find it on the 'net in one of the websites that specialize in archiving software for old printers.

Use caution when downloading any content from the Internet.  Not sure?  Don't touch it.

 What else?

If you can find no other options, this company specializes in Scan software for unsupported printers.

NOTE:  This reference is FYI and is not intended as an endorsement of the software.

VueScan – Third party software

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

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HP Deskjet F4480 All-in-One Printer 

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[DFORESMAN]

Thanks for the information. Really appreciate it!