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envy4500

Envy 4500 printer is taking 5 minutes per page to print

4 REPLIES 4
HP Recommended

uninstall printer driver and install it again and check

Please click Kudos or tag as solution. 12 years experience in current field.
HP Recommended

Hi Thanks for that. I have tried that several times but the issue persists.........

HP Recommended

is it connected through usb? what it says on printer display?

Please click Kudos or tag as solution. 12 years experience in current field.
HP Recommended

On wire-less connection, both the printer and the printer assistan on the desktop will show the last document as " printing" even though that document printed 5 minutes ago, so any other print pages are just sitting there until the " printed" one disappears from the list. If I try to delete the " printed" page, nothing happens. So, for instance this morning it took me 40 minutes to print 6 pages...........and none of them had very many words on them. HP help is worse than useless.....

 

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