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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer unexpectedly turning off after saying error code C4E...

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09-25-2019 10:54 AM
My printers turning on for a few seconds, then saying printer error turn off and on again and then comes up with a blue screen with error code C4EBA808 and just goes off.
09-27-2019 01:30 PM
Let's start with a printer reset
- Turn on the printer.
- Wait until the printer is idle and silent before you continue.
- Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
- Remove the ink cartridges from the printer.
- With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to a wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
- Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
- Reinsert the ink cartridges, and then close the ink cartridge access door.
- If you receive a prompt to print a calibration page, do so.
Also try updating the Printer Firmware. You can refer to this Link: https://support.hp.com/in-en/document/c02919168
Keep me posted 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee