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‎05-06-2026 09:22 AM

HP Recommended

I am trying to configure a usb printer connection on my HP 4220e printer. The dialogue box on my Chromebook suggests I need to use a PPD driver file

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‎05-08-2026 02:53 AM

HP Recommended

Hi @Joe1080,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

To configure your HP DeskJet 4220e via USB on a Chromebook, you usually do not need a PPD file; ChromeOS supports HP printers natively. Connect the printer via USB, go to Settings > Advanced > Printing > Printers, and select your printer.

Steps to Resolve PPD Request (USB Connection)
 

  1. Ensure Physical Connection: Plug the USB cable directly into the Chromebook (or via a trusted adapter).
     
  2. Access Printer Settings: Click the time in the bottom-right corner, select the Settings (gear icon), then go to Advanced > Printing > Printers.
     
  3. Manual Setup: If the printer appears under "Available Printers" but fails to configure, click Add and select it.
     
  4. Selecting PPD: When prompted, select Manufacturer: HP and Model: HP DeskJet 4200 Series (or a similar 4200 series) from the list. ChromeOS uses this to understand the printer's capabilities.


 

I hope this will help.

 

Take care and have a good day.

I'm an HP Employee.


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‎05-08-2026 03:29 AM

HP Recommended

This doesn´t work. The 4220e does not come up on the list of options on the Chromebook and the dialogue explains that a generic dpd driver file is the only way to connect it.

 

I can make the usb connection but when I send items to print a printer unavailble message comes up

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‎05-08-2026 04:57 AM

HP Recommended

Hi @Joe1080 

1. You may need to install HP Printer Service Plugin from the next link:

 

2. Once installed that HP Printer plugin then follow steps from the next video:

>> https://www.youtube.com/watch?v=3dDFdQbRyfE

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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