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That is because HP database warranty start date is calculated from devices serial number, the HP doesn't know when you bought your HP device, and gives the customers to dispute warranty with proof of purchase.
https://support.hp.com/th-en/document/ish_2534210-1364541-16
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That is because HP database warranty start date is calculated from devices serial number, the HP doesn't know when you bought your HP device, and gives the customers to dispute warranty with proof of purchase.
https://support.hp.com/th-en/document/ish_2534210-1364541-16
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I will add that if you register your purchase the warranty dates will be properly updated as well.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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