Printer will not print from my Windows 11 Pro PC

[howardtay]

I purchased the HP Officejet Pro 9135e from Amazon 4 days ago, it arrived the next day, I have been trying to get it to work for the last 3 days, it connects to my home network, and is also connected via a brand new USB cable, tried it with a UTP cat5 Ethernet cable, but that didn't work! I have tried the HP Smart Connect Software to install all the required software, but all I get is a massive 'FIX IT' sign on my monitor from  HP that is impossible to switch off  this sign, it keeps coming back every few minutes, I have had to re-install my windows 11 Pro installation via Macrium Reflect 3 times now, this is becoming a majour issue for me, as I have some major printing to complete. Pleas help, or offer an alternative?

[ferRX · Accepted solution]

Hi @howardtay 

You may need to install Full software driver from the next link:

>> https://ftp.hp.com/pub/softlib/software13/printers/OJP9130/HPEasyStart-16.2.4-OJP9130_58_2_1857_Webp...

Also you can follow steps from the next video to setup your Wifi printer:

>> https://www.youtube.com/watch?v=8WAqiDkd2M8

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

.

[howardtay]

Everything working fine now including the scanner, Thankyou

[ferRX]

Great 😊, happy to know that installation steps worked !

Best regards !

ferRX.