Printer will not turn on after power surge due to lightening storm.

[malvalou52]

Printer will not turn on after a power surge due to a thunder/lightening storm.  It;s the only thing that was affected in our home.

Is there a fuse or resent button that can be replaced or activated to recover the machine?  Thank you.

[Jay_G24]

Hi @malvalou52,

I'd like to help with the pinter power up issue.

Let's try a power reset on the printer

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Press and hold the power for 3 seconds

Have you tried different wall outlets or different power cables?

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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