Printer will not work with Mac OS Catalina V 10.15.7. Driver 4.1.1 will not update to 5.1

[Danno2020]

I have a HP Officejet Pro 8000 Wireless Printer - A809n which was working fine before I upgraded my OS to Catalina (10.15.7).  When I go and download/update the driver (version 5.1 download) the printer still shows that it has the version 4.1.1 driver.  Nothing will print.

[BryanCustomPure]

The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...

Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!

If this solved your issue, please thumbs up and mark as solved!

[Danno2020]

THANKS

The good news is that it allows me to see the ink supplies and open the printer utility.  

The bad news is that I still con not print.  

I get the following message

Can't open "private/var/spool/cups/tmp/016805fa2d9a9"

[59717q]

Thanks but I get multiple errors when trying to install this package, which seems to point to invalid certificate.

[BryanCustomPure]

Please start your own post, and message me with the link. I will help you there.

[BryanCustomPure]

Try restarting. Then go about uninstalling your printer USING THIS METHOD ONLY (NOT EASY START, NOT EASY ADMIN): Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners. Then restart your computer. The reinstall using the same menu in Printers & Scanners and use the default driver.

[Danno2020]

Thanks.

I have done this and I still can not get the printer to print.  The firmware always shows 4.1.1.  

[BryanCustomPure · Accepted solution]

Try this, in this order:
Try Easy Start. If that doesn't solve it, move on to the next step:

download (and install) this package (From HP FTP) which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...
The install takes a bit. Let it run, even if it seems like it stalled out!

It is NOT the same as the driver package, Easy Start, or Easy Admin other people are recommending.

If the link comes up blank, try right/control clicking and saving it (it takes a while to download, and a while to install). If you install this package and still have trouble, try restarting. Then go about uninstalling your printer USING THIS METHOD ONLY (NOT EASY START, NOT EASY ADMIN): Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners. Then restart your computer. The reinstall using the same menu in Printers & Scanners and use the default driver.

If you still can't find the printer, install the 5.1 driver package from HP: https://support.apple.com/kb/dl1888?locale=en_US

Then restart and try to install again through the Printers & Scanners menu.

[Danno2020]

THANKS

That did it

[Millgato]

WOOO HOOO!  I have been trying to fix this issue for sooo long and this new package worked!!! One thing to note is to use the PLC Generic Driver when setting up your printer.  😉  Thanks so much for sharing!  I could never get anything else to work and of course HP will never let you talk to a, actual tech support if your out of warranty it seems.😡  This was a lifesaver.  Thanks again!