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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer wireless radio off

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08-21-2024 10:51 AM
I’m trying to turn on wireless radio on my 9010 hp printer where is the setup guide on the printer
Solved! Go to Solution.
Accepted Solutions
08-21-2024 11:04 AM
Click here for network setup using HP Smart but in a different language
You may need to reset the printer. if the front panel reset does not work then do the hidden menu reset.
Read this are described here. or watch this video
Wi-Fi setup video for 9010e and others
Wi-Fi direct setup is described on page 38 of the User Manual
Use Wi-Fi direct if you do not have a modem or do not want to give anyone your Wi-Fi password but you want them to print on your printer
Full feature SCAN software April 2024
Full feature DRIVER software April 2022
This video show how to bypass the setup cartridge requirements. You will need to do this if you accidently do a full-reset your printer and it asks for the original setup cartridges
DeskJet Reference 9010e 9015e
OCR software and firmware is also available. Click the "Open all" blue button
Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
08-21-2024 11:04 AM
Click here for network setup using HP Smart but in a different language
You may need to reset the printer. if the front panel reset does not work then do the hidden menu reset.
Read this are described here. or watch this video
Wi-Fi setup video for 9010e and others
Wi-Fi direct setup is described on page 38 of the User Manual
Use Wi-Fi direct if you do not have a modem or do not want to give anyone your Wi-Fi password but you want them to print on your printer
Full feature SCAN software April 2024
Full feature DRIVER software April 2022
This video show how to bypass the setup cartridge requirements. You will need to do this if you accidently do a full-reset your printer and it asks for the original setup cartridges
DeskJet Reference 9010e 9015e
OCR software and firmware is also available. Click the "Open all" blue button
Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
08-24-2024 08:08 AM
thank you after reading thank you after reading your suggestions I spent awhile searching for the manual online as my printer was part of a package purchased from a previous employer and in the meantime after shutting down and restarting the printer and trying to access it through two different cellphones a screen came up on the printer that wouldn’t come up before I was able to print off instructions from the printer on how to reconnect the radio and the printer has been working since that evening and has reconnected several times on its own I believe a lot of the problem was because of poor Wi-Fi signal from the provider as the TV streaming was being timed out and the DSL was exceptionally slow that day ! I had purchased a 2800 series HP printer to do printing projects since I was having issues with the 9010e and my 6600 series hp printer developed an error yet to be addressed thank you again!