• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP DeskJet Plus 4152 All-in-One Printer
Microsoft Windows 10 (32-bit)

I turned my printer off for four months while I was away. When I turned it on again, it would not print. Print command says it's "off line" but the wifi sign is showing, my EERO wifi network managers shows an HP Printer connected. I rebooted the printer by unplugging from the wall. I rebooted my Windows Inspiron 7506 Dell laptop. Print command still says, "please wait for printer connection or cancel print." any ideas??

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.