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‎03-22-2022 05:33 PM

HP Recommended
Product: HP Deskjet 3845 Color Inkjet Printer
Operating System: macOS 12.0 Monterey

Hi all! Just bought a new MacBook Air and now my printer (Deskjet 3845) doesn't connect properly. When I click on PRINT, the icon shows up for an instant at the dock but then it disappears and nothing gets printed.... Anyone can help? Thank you! 

Category:
3 REPLIES 3

‎03-25-2022 08:35 AM

HP Recommended

@CARIOCA22, Welcome to the HP Support Community! I’m here to help.

 

I See that you are not able to print from the Mac. This is an end-of-life printer. Support options are limited.

 

Due to its age, there are no drivers available for this printer to work on macOS 10.7 or later on the HP Support site.

 

This printer is not AirPrint compatible too.

However, Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.

 

NOTE: Gutenprint drivers are not supported by HP or Apple.

 

P.S: You may follow the steps mentioned in this thread by a Community Expert.

 

Keep me posted for any other assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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‎03-25-2022 10:21 PM

HP Recommended

Thank you!  I will give that a try but it seems that my printer is not on those lists... It was working perfectly with my old computer and Mac OS Mojave.... But now with the new computer and Mac OS Monterey.... No luck...

 

 

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‎03-26-2022 02:26 AM

HP Recommended

@CARIOCA22

 

I understand. Keep me posted for any other assistance.

Happy to help!

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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