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‎08-11-2022 09:21 AM

HP Recommended
Operating System: Microsoft Windows 11

My Officejet 3830 will no longer print in color.  My phone will print the same doc in color, so I know the error is within my laptop.

 

I went to PRINTER PREFERENCES and there is NO OPTION for color, even in Advanced settings. What do I do?

Category:
1 REPLY 1

‎08-15-2022 02:56 PM

HP Recommended

Have a look at :

OfficeJet 3830 Color option missing from printer preferences - HP Support Community - 8264615

The workaround could also work for your specific HP printer. If it is the case, thanks to give feedback.

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