Trying to print things from my macbook air like I did last year but my printer doesn’t connect to the wifi so I have to use the USB lead to connect print jobs but it appears yo be offline somehow and I can’t remember how I did it previously?
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Is there an antivirus software installed on your Mac? If yes, please try disabling it and check if it works.
Are you using a USB hub?
While you respond to that, let's try these steps:
Go to System Information to check the if the USB is detected or not -
From the Apple menu, choose About This Mac.
Click System Report.
Under the Hardware heading on the left side of the System Information window, click USB. USB 3 devices appear under USB 3.0 Bus, and USB 2 devices appear under USB 2.0 Bus. The printer should be under the USB 2.0 Bus.
Try a different port and cable if not detected. Check for any updates on mac.
Hope this helps! Keep me posted for further assistance.
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