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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Printer

Create an account on the HP Community to personalize your profile and ask a question
02-02-2025 02:38 PM
Hi @Fadi15,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I understand you're experiencing an issue with setting up your printer.
I apologize for any inconvenience this may have caused, I'm here to help you today.
To understand the issue and help you, please share the details listed below:
- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).
- Is this the first time you are setting up your printer?
- Is the printer hardware setup and are you able to make a copy on the printer stand alone?
- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a good day. <br />Irfan_06 – Moderator.
HP Support
Irfan_06-Moderator
I am an HP Employee