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09-06-2024 12:13 PM
Hi @Kotaishi,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP LaserJet M1217nfw MFP is stuck in a continual "initializing" state, it indicates that the printer is having trouble completing its startup sequence. Here are some steps you can follow to resolve this issue:
1. Power Cycle the Printer
Turn Off the Printer:
- Press the power button to turn off the printer. If the printer doesn’t respond, you might need to unplug it from the power source.
Unplug the Printer:
- Disconnect the power cord from the back of the printer and unplug it from the electrical outlet.
Wait:
- Leave the printer unplugged for at least 60 seconds. This allows any residual power to dissipate and can help reset internal components.
Reconnect and Power On:
- Plug the power cord back into the outlet and connect it to the printer. Turn the printer on and see if it completes the initialization process.
2. Check for Paper Jams
Inspect Paper Path:
- Open all accessible paper trays and compartments to check for any paper jams or obstructions.
Remove Any Jammed Paper:
- Carefully remove any paper that may be stuck in the paper path. Follow the printer’s manual for the correct way to remove jammed paper.
Close All Trays:
- Ensure that all trays and covers are securely closed before turning the printer back on.
3. Check for Firmware Updates
Visit HP Support:
- Go to the HP Support website and search for your printer model (HP LaserJet M1217nfw MFP).
Download Firmware Updates:
- If there are any available firmware updates, download and install them according to the instructions provided on the HP Support site.
4. Reset the Printer
Perform a Hard Reset:
- Refer to your printer’s manual for specific instructions on how to perform a hard reset. This often involves pressing a combination of buttons or accessing a reset option through the printer’s menu.
Follow Instructions:
- Complete the reset procedure as directed in the manual or on the HP Support website.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support