Printhead problem 0xc19a0047

[Suki92]

I've followed instructions of buying new ink for the printer but the message continues to appear where it claims there's a printhead problem. I've looked into other forums but they were taken down or unable to assist with this persisting problem. The message is as follows, "printhead appears to be missing, not detected or incorrectly installed. Error code: 0xc19a0047."

[TEJ1602]

@Suki92, Welcome to HP Support Community!

If you have already performed the steps from the document HP Inkjet Printers - '0xc19a0005' or Similar Error Code Displays and the issue persists, it could be a hardware failure.

Please reach out to the HP Support in your region regarding the service options for your printer.

Hope this helps!

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