Printing 8x10 photos

[TThodo245]

I can’t print 8x10 photos from hp smart app.  I have tried everything that I know.  I can print 4 x6 with no problems.  Can someone help?

[banhien]

@TThodo245 

What is your printer ? Where (which device) do you print from ? HP Smart App has an option to select normal photo paper sizes to print

Regards.

[TThodo245]

HP 2700 series.  In the smart app I can’t find to print 8x10.

[Dragon-Fur]

Apologies for jumping in unannounced.

Read or Ignore ...

@TThodo245 

Results of the search for this printer - assuming that the printer is one of the supported "DeskJet" series:

Results for "hp deskjet 2700 printer" (25) 

The printer model might not include 8x10 as a standard supported paper size.

This limitation is common in some printer series.

Assuming / Guessing that you are printing "Mobile" (no Operating System / version provided)

Short Answer

It will not work.

==================================================================================

Long, long answer and details

If the printer does not support the paper size as "Standard" size,

Then

The printer might support the paper size / paper type as a "Custom" paper size.

So far, so good...

If the printer does support the paper size as "Supported" OR a supported "Custom" size,

AND

If the Mobile version of the HP Smart application Tray and Paper will (let you) select paper size "Custom"

Then

It might work..

Open Tray and Paper > Set paper size to "Custom" (last in list of paper sizes).

How to set...

Open the Embedded Web Server (EWS) in your Browser OR from within HP Smart

Will it work?

Can the 8x10 "Supported" or "Custom" paper size be set and then used in your HP Smart Mobile application?

I suspect the answer is NO.

Why?

The mobile version of the HP Smart application cannot select "Custom"

AND / OR

The mobile version of the HP Smart application cannot select any "not in the list" paper size.

What if?

If the printer does not support the paper size as "standard"

And / OR

If the printer (or EWS) does not support the paper size as "custom", or cannot select paper size "Custom"

Then

There is no workaround - paper size is not supported using the HP Smart mobile application.

References / Examples / Additional Information

==============================================================================

Reminder

Mobile printing requires that the Tray and Paper Management (paper size) be set before you open your file / image / photo to be printed.

Example - Retain / Modify / Check Paper Size / Paper type - Tray and Paper Management

Retain_Printing_Preferences_9

HP_Smart_Mobile_Main_Menu_12

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References / Resources

Example - one of the 25 printers:

HP DeskJet 2720 All-in-One Printer 

Product Specifications for the HP DeskJet 2720 All-in-One Printer (3XV18B) 

and

Borderless Printing

No

Media Size (facet)	A4; Letter; B5; Legal
Media Sizes Custom (imperial)	3 x 5 to 8.5 x 14 in
Media Sizes Custom (metric)	89 x 127 to 215 x 279 mm
Media Types	Plain paper, Photo paper, Brochure paper
Media Weight Recommended (imperial)	20 lb
Media Weight Recommended (metric)	75 g/m²
Media Weights Supported, By Paper Path (Imperial)	Letter: 16 to 32 lb; HP envelopes: 20 to 24 lb; HP cards: up to 110 lb; HP 4 x 6 inch photo paper: up to 145 lb
Media Weights Supported, By Paper Path (metric)	A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

Print Margin Bottom (A4)	12.7 mm
Print Margin Left (A4)	3 mm
Print Margin Right (A4)	3 mm
Print Margin Top (A4)	3 mm

===============================================================================

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