Printing Status Report constantly

[Rise722]

MY printer keeps printing a status report.  There are no instructions on the report to follow.  Also, I cannot get to the page that is described for my printer - and it's not the one listed.  

[Kuroi_Kenshi · Accepted solution]

Hi @Rise722,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[Rise722]

I went through certain steps with the Tech Expert, and my printer works fine again.  There are a few buttons I had to push, but it resolved the problem.

[saucipher]

i am having that issue now i printed maybe 6 things now it is doing this. Please let me know What this person did to fix the issue

[Rise722]

I had to go to where my printer is recognized, and tell my computer to use it as Default.  Somehow,  the printer had been removed as my go-to printer, and the computer was trying to use something older from past files.  I removed those choices.  Once I did this soft reboot, it is working normally again.  My Default setting was under Start/Settings/Printer, not Control Panel, if that helps.

[Raffles1954]

Which operating system do you use? I have the same problem with Apple macOS Tahoe.

[Rise722]

I use WIN 10....and I simply had to re-install the information on my printer.  For some reason, the printer was not being recognized as the default printer, and after I did that, it worked fine.

[rottenflyer]

I did a factory reset and reconnected the wifi. It was all okay thereafter. Cheers