Printing blank pages

[Andrewv98]

Hi I have a laser jet m234sdw that is printing a blank page between every page. I read about a seperator function but when through all the settings ans cant seem to find anything like that on this printer. Thank you

[A_Gayathri]

Hi @Andrewv98,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP LaserJet MFP M234sdw is printing a blank page between every printed page, the issue might be related to a configuration setting or the document itself. Here are some troubleshooting steps to resolve this issue:

1. Check Printer Settings

• Access the Embedded Web Server (EWS):
  • Ensure your printer is connected to the same network as your computer.
  • Find the printer's IP address from the printer control panel.
  • Enter the IP address in a web browser to access the EWS.
• Look for Separator Page Settings:
  • Navigate to the settings or configuration section.
  • Check for any "Separator Page," "Cover Page," or similar options. Disable them if found.
• Check Duplex Printing:
  • Ensure duplex printing settings (double-sided) are properly configured. Incorrect duplex settings might cause blank pages.

2. Check Print Driver Settings

• Open the Print Queue:
  • On your computer, go to "Devices and Printers" or "Printers & Scanners."
  • Right-click your printer and select "Printer Preferences."
• Review all settings:
  • Look for any "Page Separator" or "Insert Blank Page" options and disable them.
• Ensure the correct paper size is selected (e.g., A4 or Letter).

3. Verify Document Settings

• Open the document you're printing.
• Check for hidden blank pages in the file.
• Preview the print job to ensure no blank pages are included.

4. Update Printer Firmware and Drivers

• Visit the HP Support website and download the latest firmware and drivers for your printer model.
• Install the updates to ensure compatibility and fix potential bugs.

5. Perform a Printer Reset

• Soft Reset:
  • Turn off the printer, unplug it from the power source, and wait for 2-3 minutes.
  • Plug it back in and turn it on.
• Restore Factory Defaults:
  • From the printer control panel, navigate to Setup > Service > Restore Defaults to reset the printer.

6. Test the Printer

• Print a test document (e.g., a single-page file) to check if the issue persists.

I hope this helps. 

Take care and have a good day.

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