Printing both letter and legal on a 9025

[PKBauer]

I regularly need to print 150 page loan packages that are a mix of letter and legal sized pages.  The 9025 has two trays.  I have letter size paper in tray one, and legal in tray two.  Tray two doesn't close when it has legal paper, but that isn't my problem.  My problem is that the printer consistently does not print all of the legal pages on legal paper.  In fact, it consistently prints it incorrectly.  If there is more than one page in a row of legal, it will print the first page on letter and then the rest on the correct legal paper.   I'm about ready to take this back to the store and buy something else because I print out about 5-10 of these loan packages every week.  Help?

[sandytechy20 · Accepted solution]

@PKBauer

Welcome to the HP support community.

Update the printer firmware

Here are the steps:- Click here

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.