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Message 1 of 2
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Printing both side of paper

HP Recommended
Envy 6255
Microsoft Windows 10 (64-bit)

No matter how I orientate the paper after printing the first side in duplex printing it prints upside down from the other side. Also the printer askes to load the paper after pushing continue on duplicate printing.

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HP Support Agent
HP Support Agent
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HP Recommended

Hi @rr-man,

 

I'd like to help!

 

Use the settings in the print driver to print on both sides of the page.

 

  1. To avoid page ordering issues, load enough blank paper into the paper tray to complete your print job.

  2. Open the document, click File, and then click Print.

  3. Select your printer, and then click Printer Properties, Preferences, or Printer Setup, depending on what displays, to open the Document Properties or Printing Preferences window.

  4. Determine if you want the pages to read as a booklet or a tablet.

    1. Booklet binding (flip on long edge)

    2. Tablet binding (flip on short edge)

  5. Use one of the following methods to open and select duplex printing settings. Menu names vary by printer model.

    • If a Printing Shortcut tab is available, click it, select the Two-sided (Duplex) Printing shortcut, and then select a page flip option from the Print on Both Sides Manually or Two-sided (Duplex) Printing menu.

      Duplex printing shortcut in the HP print driver

    • If a Basic tab is available, click it, and then select a page flip option under Double-Sided Printing (Manual).

      Duplex printing settings for HP Laser Printers

  1. Click OK, and then click Print.

    • If the printer automatically pulls the pages back in and prints the other side, your printer supports automatic duplexing and the print job completes.

    • If the printer does not automatically pull the pages back in, continue with these steps to reload the pages to print the other side.

  2. Remove the printed pages from the output tray, and then reload them into the paper tray.

    NOTE: 

    Many print drivers display instructions on the computer on how to reload the paper. Use the steps if they display.

    • For most front-loading printers, load the stack printed side facing up (Inkjets) or printed side facing down (LaserJets) with the bottom edge into the printer or the top edge into the printer.

       

    • For most rear-loading printers, flip the pages over so that the printed side is facing down, and then load the bottom short edge into the printer.

      Loading pages to print the other side for a rear load input tray

  3. Click Continue to print the other side of the pages.

If the issue persists, Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.

 

--->In Windows, search for and open Programs and Features.

--->Select your HP printer.

--->Select Uninstall.

--->In Windows, search for and open Devices and Printers.

--->In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

--->Open up the run command with the "Windows Key + R" key combo.

--->Type printui.exe /s and click OK.

--->Click on the Drivers tab.

--->Look for HP Printer driver. If you see it click on it and click remove at the bottom.

--->Select OK.

--->Select Apply and OK on the Print Server Properties windows.

--->Close Devices and Printers.

 

And then reinstall the printer full-featured drivers from software and drivers page 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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