Solved: Printing issue - HP Support Community

Ran28 · ‎05-07-2026

after changing the cartridge, the printer started printing in the middle of the page

Deep_World · ‎05-09-2026

Hi @Ran28,

Welcome to the HP Support Community!

Thanks for reaching out!

I completely understand how it must feel when your printer starts behaving unexpectedly right after you’ve replaced the cartridge.

Could you please share the printer model number with me? Also, let me know if the issue happens with every print job or only certain documents.

Here are a few steps you can try in the meantime:

Check paper settings: Make sure the paper size and type selected in the printer driver match the paper loaded in the tray.
Align cartridges: Most HP printers have an option in the software or on the control panel to align cartridges after replacement. This ensures proper positioning.
Reset the printer: Turn off the printer, unplug it for about 60 seconds, then plug it back in and restart.
Update drivers: Outdated drivers can sometimes cause formatting issues with the help of the link : https://support.hp.com/ .

I hope this helps.

I'm an HP Employee.

If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.

And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

Deep_World · ‎05-09-2026

Hi @Ran28,

Welcome to the HP Support Community!

Thanks for reaching out!

I completely understand how it must feel when your printer starts behaving unexpectedly right after you’ve replaced the cartridge.

Could you please share the printer model number with me? Also, let me know if the issue happens with every print job or only certain documents.

Here are a few steps you can try in the meantime:

Check paper settings: Make sure the paper size and type selected in the printer driver match the paper loaded in the tray.
Align cartridges: Most HP printers have an option in the software or on the control panel to align cartridges after replacement. This ensures proper positioning.
Reset the printer: Turn off the printer, unplug it for about 60 seconds, then plug it back in and restart.
Update drivers: Outdated drivers can sometimes cause formatting issues with the help of the link : https://support.hp.com/ .

I hope this helps.

I'm an HP Employee.

If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.

And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Ran28 · ‎05-10-2026

It's now fixed. Thanks for the help!

Deep_World · ‎05-11-2026

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue.

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help!

Thanks again for your confirmation, and we wish you an amazing day ahead!

Best Regards,

Deep_World

I'm an HP Employee.

If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.

And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Printing issue

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