• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-03-2023 01:05 PM

HP Recommended
Product: HP OfficeJet 5740 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have an HP 5740e.  I like to print on #6 envelopes (3 5/8" x 6").  The listi of paper types does not include this size.  Does anyone know what entry in the paper type/envelope type list corresponds to #6 envelope? 

 

Also, is there any way to update or edit that internal list?

==JJS==
Category:
1 REPLY 1

‎12-16-2023 12:29 AM

HP Recommended

OK, I'll take your collective silence to mean "no" and "no."  Just seems a bit insane to have pre-defined envelopes named "Hagaki" and "Monarch", yet one of the most used sizes, #6, can't be found, can't be custom defined, can't be simulated, can't be approximated....weird. 

==JJS==
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.