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HP Recommended

Printing on the HP Deskjet 2820e and the end of my prints are getting cut off so I can't see the page number... how can I fix this?

1 REPLY 1
HP Recommended

@Kneelle 

 

Welcome to the HP Community --

 

The elusive DeskJet Margin information is included below...

 

DeskJet printers require a larger margin along the bottom edge.

 

The margin limitation means that all the content, text, footers, notes, page numbers -- all of it -- must be kept away from the edge in any document that will be printed using the DeskJet Printer.   For example, keep everything inside 12.7 mm or 1/2 inch Imperial.  (Word "Narrow" margins)

 

The margin limitation might mean that photos do not print with even margins around all edges.  Get around this by printing the photo at the size you want it on larger paper, then trim the edges as wanted.

 

=====================================

Printer - Margins

 

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Important

 

DeskJet printers do not support Borderless

and

DeskJet printers require a larger margin along the bottom edge of the paper

 

These limitations impact how content is printed on paper.

 

This DeskJet printer requires a larger margin along the bottom edge (1/2 inch).

 

 

Borderless PrintingNo
Print Margin Bottom (A4)12.7 mm
Print Margin Left (A4)3 mm
Print Margin Right (A4)3 mm
Print Margin Top (A4)3 mm

 

There is no software, firmware, or alignment that changes the larger margin requirement.

 

The solution to "chopped off" is to keep all data inside of 1/2 inch / 12.7mm on the bottom edge. 

 

This limitation includes all text, images, page numbers, footer information, cells, tables, lines, other notations, and all file types, too.

 

 

Create your original document with 12.7mm ( 1/2 inch ) margins.

 

 

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What to do?

 

Documents  - A general rule: 

Make sure all original document content is contained within 12.7 mm margins, including all text and images, headers, footers, and page information.

 

Reminders

  • The printer lacks a Borderless option.
  • The printer requires a larger margin along the bottom edge.  Rotating the content merely moves the larger margin to the side or even the top.
  • Depending on the content type, the app or software used and other settings, there might not be a setting to force the content to fit evenly on the paper (matching margins all around).

 

What else?

As best as can be done -

Make sure the content is fitted to the paper on which it will be printed.

 

 

NOTES

To date, HP App / HP Smart - Mobile - lacks a "Print to Scale" option to print content at exact sizes or at some percentage of 100 %.  The app does include a Transform > Resize > option to "Fit" the content.

 

HP App / HP Smart-Windows Simple Photo Print- includes two methods:  Crop / Shrink to Fit -- When the content is meant to fill the space on the paper, either nor neither of these options might work well enough to produce the results needed.

 

HP App / HP Smart - Windows and Microsoft Photos work similarly to print photos / images

 

Adobe Reader (Windows) can be set to print a PDF document as "Shrink to Fit".

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2820e All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.