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I have a 3 part paper loading in tray 2 when I print the documents it prints on the wrong side of the paper meaning it prints on the side I can’t write on with a pen 

 

1 ACCEPTED SOLUTION

Accepted Solutions
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What printer do you have? I have had a few clients use this paper, if you are getting printing on the wrong side it is likely a loading issue. Knowing the model of printer would help me guide you. The assumption is that the paper is stacked white on top, pink in the middle and yellow on the bottom. If your printer feeds paper from the front of the tray the correct loading method will be face down with the head facing out of the tray.  If your printer feeds from the back of the tray, then the correct loading will be head in with the white sheet facing up.

 

Front of tray feeding models in include M402/M428, M601 through M606, P40xx printers

Rear feeding models include: M477/479, M283, M607 through 612.

 

There may be an issue with the M607 series as in standard mode as they print rotated 180 degrees which means you would have to load the paper backwards which is not going to feed properly as the open end of the stack would be entering the feed rollers. The fix for that is to use the rotate 180 degree setting in the driver which will then allow you to load paper for proper feeding and have the image still come out right.

 

Repairatrooper_0-1716339287031.png

 

Also be aware that over time, feeding this type of media on a constant basis will reduce the life of the fuser as we have found some of the chemical used in the carbon less paper gets transferred to the rollers and the paper guides in the exit assembly.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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4 REPLIES 4
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3 part paper(carbonless forms or NCR forms. It's a sheet-fed paper that consists of three sheets: white, yellow, and pink, that are glued together. When you write on the white sheet, the text transfers to the yellow and pink sheets. 3-part paper is used to create multiple copies of documents).

when the paper is loaded it information prints on the wrong side of the paper

because I need too write on the white sheet so the information is transferred but it prints on the wrongs side even if in loaded correctly.

HP Recommended

What printer do you have? I have had a few clients use this paper, if you are getting printing on the wrong side it is likely a loading issue. Knowing the model of printer would help me guide you. The assumption is that the paper is stacked white on top, pink in the middle and yellow on the bottom. If your printer feeds paper from the front of the tray the correct loading method will be face down with the head facing out of the tray.  If your printer feeds from the back of the tray, then the correct loading will be head in with the white sheet facing up.

 

Front of tray feeding models in include M402/M428, M601 through M606, P40xx printers

Rear feeding models include: M477/479, M283, M607 through 612.

 

There may be an issue with the M607 series as in standard mode as they print rotated 180 degrees which means you would have to load the paper backwards which is not going to feed properly as the open end of the stack would be entering the feed rollers. The fix for that is to use the rotate 180 degree setting in the driver which will then allow you to load paper for proper feeding and have the image still come out right.

 

Repairatrooper_0-1716339287031.png

 

Also be aware that over time, feeding this type of media on a constant basis will reduce the life of the fuser as we have found some of the chemical used in the carbon less paper gets transferred to the rollers and the paper guides in the exit assembly.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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The model of printer is laser jet enterprise m608 

the paper is from the company excel and the sequence which In which I place it is pink yellow white.

when I’m printing my documents it should come out white yellow n pink but it doesn’t 

and even if in flip it around it don’t come on the side that’s I need too write 

cause with these type of paper there is a specific side that the documents need too be printed on so when I fill out my information with a pen it goes through all the copies don’t if that clarifies anything you might need too know 

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First, I am going to assume that this is 3 separate sheets of paper that feed and print one at a time. If you were previously using an HP 4250, M601, 602, 603 or P4015 series printer, the paper is loaded with the writing side down as the older printers printed on the bottom of the sheet when printing single sided. On the M608 you need to load the paper with the writable side facing up, On future orders, have Excel ship you paper oriented this way. To utilize the current paper you have, simply load the paper upside down ensuring that a white sheet is the first to feed.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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