Printing option goes to save file and won't allow me to print

[Jiggs2]

Printer did work fine.

Turned off for 1 month while away.

Turn on again.

Every attempt to print on different programs brings up a window  to Save File and won't allow the print to occur

[TEJ1602]

@Jiggs2, Welcome to HP Support Community!

This issue could occur if the drivers are not installed properly or the correct printer is not selected as default.

Hence, I suggest that you check in the printers folder if the working printer is selected as default and also if the printer is powered on.

To choose a default printer, select the Start button and then Settings. Go to Devices > Printers & Scanners > select HP LaseJet P1005 printer. Then select Set as default.

If the issue still persists, then I suggest that you uninstall and reinstall the drivers.

Let's go through a few steps to uninstall and reinstall the drivers:

Step 1: Uninstall the Drivers:

Please follow the steps provided to uninstall the printer software in the link: Uninstalling the Printer Software (Windows)

Also, please follow the steps provided below to completely remove the printer software from printer properties.

Steps to remove printer driver files from Print Server Properties:

1. Open the Print Server Properties dialog window by doing any one of the following:

(a). Press WINDOWS-R on the keyboard to bring up the Run window, type in 'printui /s /t2' (without the quotes), and then press Enter or click OK.

(b) From the Start menu or the Start screen and open Devices and Printers. Select any printer and then click "Print server properties" at the top of the window. Click on the Drivers tab.

2. Select the printer driver you wish to uninstall.

3. Click the Remove button.

3. Select "Remove driver and driver package" and click OK.

Step 2: Download and install the full-featured software from here

Hope this helps!

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