Printing

[SignalmanBrian]

My printer appears to want to send a letter to "Send to Private Pickup". Is there a way to stop this happening?

[Dragon-Fur]

@SignalmanBrian 

Welcome to the HP Community --

There are a couple of places to reach and adjust the "Require Private Pickup" setting --

======================

Browser - HP Smart / HP Connected

 “HP Smart / HP Connected” - Printers added to ePrint / Print Anywhere

Management / Options

HP Smart / HP Connected

Note:  Website might take 1-10 seconds to open

Click Flag to switch to your region

Left Column > Printers > View Printer > Printer Options > Print Anywhere 

Slide switch "Require Private Pickup" to OFF 

HP_Smart_Connected_HP _Printer_Options_3

OR

========================

Windows - HP App / HP Smart application

Open HP Smart > Printer Settings > Enter PIN if asked > Under "Settings" - Print Anywhere

Slide switch "Require Private Pickup" to OFF 

HP_Smart_Win_HP+_Print_Anywhere_7

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

• HP Envy 6532e All-in-One Printer
• HP Envy 6530e All-in-One Printer
• HP Envy 6531e All-in-One Printer

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"